If you recently enrolled in health insurance, and don't have a member ID # yet, but need to see a doctor, follow these instructions:
- Be sure your doctor is in-network here:
Article: Finding an In-Network Doctor
- Double check if your SimplyInsured electronic ID card is ready:
SimplyInsured Electronic ID Card
- Call your doctor's office and let them know you'll be coming in for a visit and you have insurance, but the insurance company has not finished processing your member ID, which means you will not show up in their system yet.
If they give you a bill, just call the doctor back once your ID number is generated and they will submit a claim.
If they make you pay up front, contact SimplyInsured support at firstname.lastname@example.org (be sure to include your receipts/bills), and we will help you file a claim.
If you have any additional questions or problems, or if you doctor requires additional verification, please submit a request to our customer care team at the link below: