Did you recently receive a letter from your Health Insurance Provider letting you know that you need to complete an “eligibility verification?” We can help you with that!
First: These are routine checks that happen to many companies as they approach their renewal. This is a way for the insurance company to confirm that your business is still eligible to have a group insurance plan- being audited doesn’t mean that anything has gone wrong or that you will lose your insurance coverage.
Second: We’d like to be able to provide you with a blanket set of instructions stating that “You’ll need X document, Y document, and Z document”; however, each Provider asks for different bits of information, and protocol also varies between Providers.
The most important things are as follows
- Include all requested documentation, exactly as it’s listed
- Ensure that all of your employees are tied to your company via official documentation
- Make copies of everything you send and keep them for your own records
- Send the documents back by the due date listed on your letter
If you’re concerned about a piece of paperwork, or are unsure of how to properly fill out a document, feel free to reach out to our Customer Care team by submitting an email request here: https://support.simplyinsured.com/hc/en-us/requests/new