When you receive your Blue Cross Blue Shield of Texas bill, you will see it is divided into 2 sections: Bill Summary and Subscriber Fees. Invoices will include a bill summary section and then a breakdown of individual employee premiums charges in the Subscriber Fees section.
In some cases there will be retroactive fee adjustments that can be debits or credits. These adjustments can be due to the timing of enrollment or termination of coverage or dependent additions or terminations. If these activities happen after the prior bill was generated, they can appear on the next bill in the form of a retro fee adjustment.
1) Bill Summary
Bill Summary contains your previous payment activity, adjustments and current charges.
- Account: This is your group number as shown on your ID card. You will use this number any time you call the carrier or to create an account on the BAE (Blue Access for Employers) portal
- Bill Period: This is the time period that the current charges reflect.
- Payments: Payment activity you've made in the previous month
- Adjustments: Credits and charges for retroactive enrollment or termination of employees
- Remaining Balance: Balance leftover from your previous month's billing (Payments + Adjustments)
- Current Charges: Your group's premiums for the month
- Subscriber Fee Adjustments: Credits and charges accounting for changes in employees' billing
- Total Amount Due: Amount you will pay for the billing cycle (Remaining Balance + Total Fees)
The total amount due is your outstanding balance for the billing cycle and needs to be paid in order to keep your account active.
2) Subscriber Fees
The Subscriber Fees section contains the breakdown of each employee's premiums. The Subscriber number is the medical ID number for the enrollee.
- Retro Fee Adjust: Credits and charges for retroactive enrollments or terminations
- Current Charges: Current month's premium
- Total Charges: Retro Fee Adjust + Current Charges
- Total Fees: Total charges for your group
"Total Fees" pertain to your current month's premiums. This corresponds to the "Total Fees" section under "Bill Summary." When you add the "Remaining Balance" from your previous month's billing, this corresponds to your "Total Amount Due."
If you have any questions on your bill, you can always call 800-445-2227 to speak with a BCBS representative who can guide you through the charges and explain anything that does not make sense.
If you would like information on how to pay your bill, you can refer to this article:
If you have any questions about this, please submit a request to our customer care team at the link below: